Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Trusted Fireplace Services for Arlington Heights Homeowners
Fireplace services in Arlington Heights typically cost between $180 for a gas fireplace tune-up and $2,800 for a full firebox rebuild, with most repairs completed in a single visit. Emberly Chimney Cleaners Arlington Heights has inspected and serviced more than 38,000 fireplaces and chimneys since 2009, and every job starts with a written price before any work begins. We’re independently owned and operated under the Haven Standard, with background-checked, uniformed technicians who text when they’re on the way. Call us at (331) 202-2419 for a free estimate, or keep reading to see exactly what we check, what it costs, and what documentation you’ll receive.
Arlington Heights homes built between the 1960s and the 2000s run the full range of fireplace types, from original masonry wood-burning units in the older neighborhoods near Recreation Park to factory-built gas inserts in the newer developments off Arlington Heights Road. We’ve worked on all of them. The freeze-thaw cycles in Cook County are hard on mortar and firebrick, and the clay soil in this part of the metro shifts enough to crack fireboxes and separate flue liners over a decade or two. Corrine Halstead founded Emberly Chimney Cleaners on the principle that a homeowner should see what we see before deciding on any repair. That practice became Clause 4 of the Haven Standard, and we haven’t skipped it on a single job in Arlington Heights or anywhere else.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
What Our Fireplace Services Include
Gas Fireplace Service
A gas fireplace service is a full system check of the burner assembly, pilot light, thermocouple, gas valve pressure, and venting integrity. You need it annually, even if the unit lights fine, because debris in the burner ports or a failing thermopile can cause incomplete combustion and carbon monoxide risk without any visible warning. In Arlington Heights, we regularly find spider webs and dust accumulation in vent-free units during our fall service calls, especially in homes near the forest preserves where insects are active late into October. Our technician runs a combustion analysis, checks gas pressure with a manometer, and delivers a written scope with any repair recommendations and photos of the burner condition.

Wood Burning Fireplace
Wood burning fireplace service covers the firebox, smoke chamber, damper, and flue liner inspection with a camera scan down the full length of the flue. You need it before the first fire of the season, and again if you notice smoke backing up into the room or a persistent cold draft when the damper is closed. In neighborhoods like Scarsdale and Hasbrook, where original 1960s and 1970s masonry fireplaces are common, we regularly find cracked rear firebrick and deteriorated smoke chamber parging that leaks smoke into wall cavities. We document everything with a photo record under Haven Standard Clause 4, and we never recommend a liner replacement without showing you the camera footage of the damage.

Fireplace Insert
Fireplace insert service addresses the specific venting and clearance requirements of a factory-built unit installed inside an existing masonry fireplace. You need it when the insert is difficult to light, produces soot on the glass, or was installed without a proper liner connection to the flue. Arlington Heights has thousands of inserts installed during the 1980s and 1990s energy crisis, many with flex liner connections that have separated or corroded. We inspect the full liner run with a camera, verify the termination cap is clear of debris, and check that the surround panel maintains proper clearance to combustibles. Materials from Olympia Chimney and DuraFlex are our standard for liner replacements when the existing connection has failed.

Damper Repair
Damper repair fixes the metal plate that seals the flue when your fireplace is not in use. You need it when the damper won’t open fully, won’t close tightly, or has detached from its operating mechanism. A failed damper in an Arlington Heights winter costs you heated air up the flue 24 hours a day, and we’ve measured temperature drops of 15 degrees near the hearth in homes around Rand Road with stuck-open dampers. We carry replacement throat dampers and top-sealing damper caps from Gelco, and we can install a lock-top damper that seals at the flue top for better energy performance than most original throat dampers.

Firebox Repair
Firebox repair restores the refractory panels or firebrick that contain the fire and protect surrounding combustible framing. You need it when you see cracks wider than 1/16 inch, missing mortar joints, or spalling brick surfaces that shed flakes of material. The freeze-thaw cycling in Arlington Heights is particularly hard on fireboxes with minor water intrusion, and we’ve rebuilt fireboxes in homes near Lake Arlington where groundwater wicking accelerated deterioration. We use HeatShield refractory mortar for minor crack repairs and replacement panels sourced through Haven’s buying network for factory-built units, with a written warranty on every repair.

Fireplace Conversion
Fireplace conversion changes your existing fireplace from wood-burning to gas, or from vented to direct-vent, or from an open hearth to an insert. You need it when the masonry is sound but you want cleaner operation, better efficiency, or the convenience of gas. In Arlington Heights, conversions are common in 1970s and 1980s homes where the original wood-burning fireplace was used rarely because of draft problems or the hassle of wood. We assess the flue size and condition with a camera scan, verify gas line capacity, and specify the proper venting system before any work begins. Every conversion quote includes a written scope, a written price, and a written warranty under Haven Standard Clause 1.

Brands We Service for Fireplace Services

We’ve serviced hundreds of HeatShield systems in Arlington Heights and the northwest suburbs, and we stock their refractory mortar and resurfacing products for firebox and smoke chamber repairs. Their cerfractory foam technology is our go-to for resurfacing deteriorated smoke chambers without a full rebuild, and we’ve completed more than 400 HeatShield applications since 2009. We also maintain strong supply relationships with DuraFlex for flexible stainless steel chimney liners and Gelco for damper caps and chimney caps, procured through Haven’s buying network to keep customer prices honest.
Olympia Chimney’s smooth-wall liners and components are our standard for factory-built fireplace insert connections and full relining jobs in Arlington Heights homes. We’ve installed their products in colonials near Thomas Middle School, ranches off Euclid Avenue, and split-levels throughout the Scarsdale area. Whether you have a HeatShield, DuraFlex, Gelco, or Olympia Chimney system, or any other make from a major manufacturer or a regional brand no longer in production, we can source parts, perform service, and document the condition with a camera scan and photo record.
Before
AfterSigns You Need Fireplace Services Right Now
- Soot or creosote buildup on the glass or firebox walls. This indicates incomplete combustion, which wastes fuel and increases fire risk. In Arlington Heights, we see this most often in wood-burning fireplaces where homeowners burn unseasoned hardwood or softwood like pine, and the excess moisture prevents clean burning. A professional cleaning and combustion analysis identifies the cause before it becomes a chimney fire hazard.
- Smoke entering the room instead of drafting up the flue. This means your flue is obstructed, undersized for the fireplace opening, or negatively pressured by your home’s HVAC system. We’ve traced smoke spillage in Arlington Heights homes to everything from a bird nest in the flue to a kitchen exhaust fan creating negative pressure in tightly sealed newer construction. The cause is not always obvious, and a camera inspection finds it without guesswork.
- A persistent cold draft even when the damper is closed. Your damper seal has failed, or you have a top-sealing damper that isn’t closing fully. This costs you heating dollars every winter day in Arlington Heights, where January temperatures regularly drop below 15 degrees. We measure the damper leakage and recommend repair or replacement with a documented before-and-after photo.
- Cracks or spalling in the firebrick or refractory panels. These cracks allow heat to reach combustible framing, and they widen with each fire as thermal expansion stresses the damaged material. Arlington Heights homes with original 1960s fireboxes are particularly susceptible, and we’ve found cracks penetrating to the structural shell in units that appeared superficially sound. A camera inspection of the surrounding structure confirms whether the damage is contained or systemic.
- Unusual odors from the fireplace when not in use. This typically indicates moisture intrusion carrying chimney odors into the living space, or in gas units, a small leak at the valve or pilot assembly. Musty smells in summer often mean a missing or damaged chimney cap allowing rain into the flue. We trace the source with a moisture meter and camera inspection, then specify the repair with a written price before any work starts.
Our Fireplace Services Process - Step by Step

- 1
Schedule your appointment. Call (331) 202-2419 and speak with a live person, any time of day. We’ll ask about your fireplace type, the symptoms you’ve noticed, and your preferred appointment window. We serve Arlington Heights and surrounding communities with technicians based in the northwest metro area.
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Receive confirmation and technician assignment. You’ll get a text with your technician’s name and photo when they’re en route, part of our H.A.V.E.N. ‘Verified crews’ commitment. Our technicians are background-checked, uniformed, and carry license information displayed on their ID.
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NFPA 211 Level 2 camera-scan inspection. Your technician arrives, lays protective floor covering, and begins with a visual assessment followed by a camera scan down the flue or into the gas fireplace burner compartment. In Arlington Heights, we document the full condition of the firebox, smoke chamber, flue liner, damper, and exterior chimney crown on every visit. This is Clause 4 of the Haven Standard, and we’ve done it on every job since 2009.
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Written price, scope, and warranty before any work. We show you the camera footage and photos, explain what we found in plain terms, and deliver a written quote with the exact scope and a written warranty. Haven Standard Clause 1 requires this: ‘Have it in writing.’ No work begins until you approve the price. If you have a competitor’s written estimate, we’ll provide a free second opinion.
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Complete the service and deliver documentation. Your technician performs the approved work, cleans the work area, and provides a final photo record of the completed repair or cleaning. You receive a written invoice, warranty documentation, and access to your photo archive. The 365-Day Done Right Promise covers every job: if it’s not done right, we make it right.
How Much Does Fireplace Services Cost in Arlington Heights?
| Service | Typical Range in Arlington Heights | What Affects Price |
|---|---|---|
| Gas fireplace tune-up and safety check | $180 - $280 | Accessibility of burner assembly, need for thermocouple or thermopile replacement |
| Wood burning fireplace inspection and sweep | $260 - $380 | Height of chimney, amount of creosote buildup, need for Class III removal |
| Fireplace insert service and liner inspection | $320 - $480 | Condition of flex liner connection, need for replacement parts |
| Damper repair or replacement | $340 - $720 | Throat damper vs. top-sealing cap, chimney height for installation |
| Firebox crack repair (HeatShield) | $680 - $1,400 | Extent of cracking, smoke chamber resurfacing needed |
| Firebox rebuild or refractory panel replacement | $1,800 - $2,800 | Factory-built vs. masonry, panel availability, structural repairs behind firebox |
| Fireplace conversion to gas insert | $2,400 - $4,200 | Gas line extension, liner requirements, insert model selected |
Several factors move prices within these ranges. Chimney height matters: a two-story colonial on Belmont Drive requires more time and equipment than a single-story ranch near Frontier Park. The condition of existing components determines whether we can repair or must replace. And the specific materials matter: we source DuraFlex, HeatShield, Gelco, and Olympia Chimney products through Haven’s buying network to keep pricing honest, but a full stainless steel liner costs more than a targeted refractory repair.
To avoid overpaying, get any recommended work in writing with photos you can see for yourself. We never recommend a liner replacement without camera footage of the damage, and we’ll tell you plainly when a repair can safely wait a season. Our free estimate includes the full inspection, so you pay nothing to understand your fireplace’s condition. Call (331) 202-2419 for an exact quote on your specific unit.
Fireplace Services Near Arlington Heights - Our Service Area

Emberly Chimney Cleaners Arlington Heights serves homeowners throughout the northwest Chicago metro, with regular appointments in Fireplace Services in Palatine, Fireplace Services in Glenview, Lake Zurich, Hoffman Estates, Park Ridge, Highland Park, Bloomingdale, Elmhurst, Evanston, Lombard, and Cary. Most Arlington Heights appointments are scheduled within a few days, and our technicians are routed from a base in the northwest suburbs to minimize drive time. Whether you’re in the original village core near the train station or the newer developments off Route 53, we carry the equipment and common parts to complete most fireplace services in a single visit.
Serving Arlington Heights, IL - Our Local Coverage Area
We’re based in the Arlington Heights area and offer our Fireplace Services in Arlington Heights, and we know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Fireplace Services in Arlington Heights

Fireplace services include inspection, cleaning, repair, and conversion of gas and wood-burning fireplace systems. For every visit, Emberly Chimney Cleaners Arlington Heights performs an NFPA 211 Level 2 camera-scan inspection, delivers a written price before any work begins, and provides a documented photo record of findings and completed work under Haven Standard Clause 4. The specific tasks depend on your fireplace type and condition, which we assess before recommending anything.

A standard gas fireplace tune-up takes 60 to 90 minutes, while a wood-burning fireplace inspection and sweep typically runs 90 minutes to 2 hours. More complex repairs like firebox rebuilding or insert liner replacement may require 3 to 5 hours or a return visit if custom parts are needed. We give you a time estimate with your written quote, so you can plan your day. Call (331) 202-2419 to schedule - estimates are free.

Most Fireplace Services - Palatine and Arlington Heights fall between $180 for a gas tune-up and $2,800 for a major firebox rebuild, with the majority of repairs in the $300 to $800 range. The exact price depends on your fireplace type, the condition of components like the flue liner and damper, and whether parts need replacement. We deliver a written, itemized quote after inspection, with no obligation to proceed. Call (331) 202-2419 for a free estimate on your specific unit.

Yes, we service and stock parts for HeatShield, DuraFlex, Gelco, Olympia Chimney, and most other major fireplace and chimney component manufacturers. We’ve also worked on dozens of regional and discontinued brands in Arlington Heights homes, and we can often source hard-to-find parts through Haven’s supplier network. Bring us your make and model, or we’ll identify it during inspection. Call (331) 202-2419 to confirm parts availability.

Our live phone support is available 24 hours a day, 7 days a week, and we prioritize calls involving carbon monoxide concerns, gas leaks, or chimney fire damage. For non-emergency repairs, we typically schedule Arlington Heights appointments within a few days. If you smell gas or your carbon monoxide detector alarms, evacuate immediately and call your gas utility’s emergency line, then contact us for follow-up inspection and repair.

Every fireplace repair is backed by our 365-Day Done Right Promise: if it’s not done right, we make it right. Specific components carry manufacturer warranties as well, HeatShield repairs are warranted against material failure, and liner installations from DuraFlex and Olympia Chimney carry their own product warranties in addition to our workmanship guarantee. All warranty terms are written and provided before work begins under Haven Standard Clause 1.

Clear a 6-foot workspace around the fireplace, remove any decorative items from the mantel and hearth, and ensure we have access to your driveway or street parking for our service vehicle. For gas units, locate your main gas shutoff valve. We lay protective covering, but moving furniture and fragile items in advance saves time and lets us focus on the inspection. After we complete the service, you’ll receive a photo record and written documentation for your files. Call (331) 202-2419 to book your appointment.

Schedule Your Fireplace Services in Arlington Heights Today
Call Emberly Chimney Cleaners Arlington Heights at (331) 202-2419 for a free estimate on any fireplace service. You’ll speak with a live person, 24 hours a day, and we’ll schedule your NFPA 211 Level 2 inspection with a background-checked, uniformed technician who texts when they’re on the way. Every job includes a written price before work starts, a documented photo record, and our 365-Day Done Right Promise. Corrine Halstead and our team have served Arlington Heights homeowners since 2009, and we’re ready to show you exactly what your fireplace needs.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners Arlington Heights, serving Arlington Heights and the northwest Chicago metro since 2009.





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